1. Getting Started
1.1 - What is RIBA Insight My Account?
1.2 - What are the system requirements?
1.3 - What are the differences between the account types?
2. Login / User Accounts
2.1 - What is a user account?
2.2 - How do I create a user account?
2.3 - I have tried to create a user account but I am told that my email address is already registered; why is this?
2.4 - When I try login I receive the following message: "Your login attempt was not successful. Please try again."
2.5 - Who can I contact regarding problems with my login or user information?
3. Payment & Subscription
3.1 - How much does the service cost?
3.2 - What methods are there for payment?
3.3 - Is payment secure?
4. Editing Profile
4.1 - What is My Profile?
4.2 - What is Company Profile?
4.3 - I made some changes but www.ribaproductselector.com is still showing the old information – why?
4.4 - I am responsible for changing the information for multiple companies listed in ribaproductselector.com, do I need a seperate login for each one?
4.5 - After submitting changes to my information, I was told they need to be moderated. What does that mean?
5. Uploading files
5.1 - I cant upload my file(s), who can I contact for help?
5.2 - How do I write a good abstract for a catalogue or file?
6. Content and Editorial
6.1 - When can I expect to see my changes live?
7. Moderation & publication process
7.1 - What is Classification?
8. Contact Details
8.1 - Contact Us