2.3 - I have tried to create a user account but I am told that my email address is already registered; why is this?"
When the ‘My details’ form is completed to register for a user account, the following message is displayed: "An account already exists for this email address"
This message is displayed because a user account has already been created for the email address entered. User accounts give you access to a number of websites from RIBA Enterprises, so the account could have been created on one of the following sites:
- RIBA Insight My Account – allows you to view and request updates to the information held about your company and products. These company and product details can then be seen by specifiers and construction industry professionals via the ribaproductselector.com website.
- ribaproductselector.com – a leading resource on building products, NBS specification information and RIBA CPD providers with free access to product catalogues, technical documents and contact information for over 10,000 UK manufacturers, suppliers, distributors, trade associations and construction service providers.
- theNBS.com – the website of the National Building Specification, a division of RIBA Enterprises, the commercial arm of the RIBA and provider of specification and information solutions to construction industry professionals.
- NBS Domestic Specification – the online specification writing tool for small domestic building projects.
If you know the password for your user account, enter it into the Password box provided and click on Login.